This Privacy Policy describes how Postal Shop processes personal data of users of the website www.postal-shop.ru. The Policy is based on the Federal Law of the Russian Federation No. 152-FZ “On Personal Data”.
1. General Provisions
1.1. The personal data operator is Individual Entrepreneur Natalia Mulcahy (hereinafter referred to as the Operator).
1.2. This Policy applies to all information that the Operator may receive about users of the website www.postal-shop.ru.
1.3. By using the website, the user agrees to this Policy and to the processing of their personal data under the conditions described below.
1.4. If the user does not agree with this Policy, they should stop using the website.
2. Personal Data We May Process
The Operator may process the following personal data:
- full name;
- delivery address;
- contact phone number;
- email address;
- technical data automatically transmitted when visiting the website, including IP address, cookies, browser data and device information.
- data about the source of the visit to the website, including UTM tags, the entry page URL and the external referrer;
- email address provided by the user for back-in-stock notifications.
3. Purposes of Personal Data Processing
Personal data is processed for the following purposes:
- placing and fulfilling orders;
- delivering goods to the customer;
- communicating with the user;
- informing the customer about order status;
- complying with the requirements of Russian law;
- improving website performance and service quality.
- analysing order sources and the effectiveness of advertising channels;
- sending a back-in-stock notification at the user's request.
With the user’s consent, the Operator may also use contact details to send informational and promotional messages.
4. Legal Basis for Processing
The Operator processes personal data on the following grounds:
- Federal Law of the Russian Federation No. 152-FZ “On Personal Data”;
- the user’s consent to personal data processing;
- the need to perform a distance sales contract for goods.
5. Personal Data Processing Procedure
5.1. Personal data may be processed with or without automated tools.
5.2. The Operator takes necessary organizational and technical measures to protect users’ personal data from unauthorized access, destruction, alteration or disclosure.
5.3. Personal data may be transferred to third parties only for the purpose of fulfilling an order, including delivery services and payment systems.
5.4. Personal data may be transferred to government authorities only in cases provided for by the legislation of the Russian Federation.
6. Use of Cookies
The website may use cookies to ensure proper operation of the website and improve user experience.
The user can change cookie settings in their browser.
7. User Rights
The user has the right to:
- receive information about their personal data;
- request correction, blocking or deletion of personal data;
- withdraw consent to personal data processing.
To exercise these rights, the user may send a request by email: info@postal-shop.ru.
8. Personal Data Retention Period
Personal data is stored for the period necessary to achieve the purposes of personal data processing or for the period required by the legislation of the Russian Federation.
9. Changes to This Policy
The Operator may update this Policy without obtaining additional consent from users.
The new version of the Policy becomes effective from the moment it is published on the website.
10. Contact Information
For questions regarding personal data processing, please contact us by email: info@postal-shop.ru.